Jakob spent time with us on arrival, during and after our semi annual HVAC maintenance. He is very personable and represents your company in a very positive manner.
He informed us of potential age of equipment issues and recommended preventative parts for our A/C unit. As we plan to do the entire system in 2026, we did not do that but I wanted to let you know what a great ambassador this young man is for Air Tech.
Mark & Terri Smith”
“Very polite and knowledgeable. Performed our first maintenance on the heat pump as we were the first owners of the "Model Home" so it is now two years old. Alex was very thorough as he went through the furnace and cooling side then moved outside to the condenser. He was also very patient with me as I looked over his shoulder and questioned operations I didn't understand. We know we are in good hands with Air-Tech and Alex was a great example of the quality service people you employ. Thank you. Sincerely, Brian S.”
“This is now year 4 of 4 in a brand new build out by Hayden Homes that my AC unit had failed to perform as soon as it reached over 70 degrees in Yakima. Airtech keeps telling me there is nothing wrong. Does a brand new unit really not work for 4 consecutive years if there is nothing wrong? I'll add reviews as I hear from the company and I'm either told some bogus story again or their is an actual solution.”
“We bought our Hayden Home in 2021. Each summer, our A/C unit has quit working. AirTech has been out each time and each time they tell me what it is, either this or that but ultimately leave by placing a bandaid on the issue. It is now fall, a comfortable 73 degrees and the unit has shut down yet again. I have been told that the unit is dirty when it is clearly not, I've been told that the unit was installed between the fence and the house which didn't leave enough air flow to the unit. I just really want a A/C unit the properly works for the home that I paid for. Is that too much to ask for my family's comfort? Let's see how they handle this and I'll follow up.”
“He was quick and informative. Very kind and professional.”
“Air-Tech installed my system originally. Had the system serviced, and am I glad! Service tech was extremely personable and professional; kept me informed during the entire process.”
“I had a very good first experience with this service tech. He was very personable and knowledgeable. He explained all his services as he was performing them. And actually spent over an hour going through all his procedures, which was very unlike the 15 or 20 minutes spent by my last HVAC service provider. I highly recommend him and Air Tech.”
“We had a heating emergency over the weekend, Air-tech had an emergency line and someone to come out and look at our unit. He was able to fix it immediately and we thankfully didn’t have to go without heat for the weekend! Also, great prices- for after-hours service, they are worth it!! Definitely recommend!”
“The technician and assistant that came to my house today were extremely friendly and knowledgeable. Not only did they get my AC unit back and running, they set-up future troubleshooting methods to expedite and issues I might have. Great service and communication.”