“Very polite and knowledgeable. Performed our first maintenance on the heat pump as we were the first owners of the "Model Home" so it is now two years old. Alex was very thorough as he went through the furnace and cooling side then moved outside to the condenser. He was also very patient with me as I looked over his shoulder and questioned operations I didn't understand. We know we are in good hands with Air-Tech and Alex was a great example of the quality service people you employ. Thank you. Sincerely, Brian S.”
“This is now year 4 of 4 in a brand new build out by Hayden Homes that my AC unit had failed to perform as soon as it reached over 70 degrees in Yakima. Airtech keeps telling me there is nothing wrong. Does a brand new unit really not work for 4 consecutive years if there is nothing wrong? I'll add reviews as I hear from the company and I'm either told some bogus story again or their is an actual solution.”
“We bought our Hayden Home in 2021. Each summer, our A/C unit has quit working. AirTech has been out each time and each time they tell me what it is, either this or that but ultimately leave by placing a bandaid on the issue. It is now fall, a comfortable 73 degrees and the unit has shut down yet again. I have been told that the unit is dirty when it is clearly not, I've been told that the unit was installed between the fence and the house which didn't leave enough air flow to the unit. I just really want a A/C unit the properly works for the home that I paid for. Is that too much to ask for my family's comfort? Let's see how they handle this and I'll follow up.”